Privacy Policy

Last Updated: May 2026

Thane Construction ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thane.construction or use our services.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, postal address, and other information you provide via our contact form or during project consultations.
• Project Information: Details about your construction project, property address, and specific requirements.
• Technical Data: IP address, browser type, operating system, and browsing behaviour on our website (collected via cookies).
• Communication Data: Records of correspondence, emails, and phone calls between you and our team.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotes for construction services
• To manage and deliver construction projects, including site visits and project planning
• To comply with legal obligations, including health and safety regulations and building control requirements
• To improve our website and services through analytics and customer feedback
• To send you marketing communications (only with your explicit consent)

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our construction services contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Processing is necessary to comply with our legal obligations (e.g., health and safety, tax, insurance).
• Consent: Where you have given us explicit consent, such as for marketing communications.
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights and interests do not override those interests.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Subcontractors and Suppliers: Where necessary for project delivery (e.g., specialist engineers, material suppliers), under strict confidentiality agreements.
• Regulatory Bodies: Local authorities, building control officers, and health and safety inspectors as required by law.
• Insurance Providers: For claims processing and policy administration related to your project.
• Service Providers: IT support, web hosting, and email service providers who assist in our business operations.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

• SSL encryption on our website
• Password-protected systems and restricted access
• Regular security assessments and updates
• Staff training on data protection principles

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Project records: 7 years (for warranty and legal compliance)
• Financial records: 6 years (HMRC requirement)
• Marketing consent records: Until you withdraw consent
• Website enquiry records: 2 years

7. Your Data Protection Rights

Under UK GDPR, you have the following rights:

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

• Understand how visitors use our website (Google Analytics)
• Remember your preferences and settings
• Improve website functionality and performance

You can control cookies through your browser settings. For more information, visit www.aboutcookies.org.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

10. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

If you are not satisfied with our response to your data protection concern, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.